For your frequency-based services and on-call services
AMCS offers a complete waste management solution for Commercial & Industrial waste collection, waste transfer, transfer stations, recycling activities, landfill management and material trading. AMCS Platform for Commercial & Industrial waste can be used for frequency based services as well as for on call services. It includes state of the art technology solutions for customer relation management, contract management, complex pricing and price-indexing, dispatching, route planning and optimization, a mobile in-cab solution, vehicle technology (weighing & RFID), billing, accounts receivable & accounts payable management. The AMCS platform also provides full support for e-commerce, subcontractor management and service level monitoring, dynamic reporting and analytics.
AMCS Intelligent Optimization solutions enable our C&I customers to extract maximum value from their available budgets by driving efficiency through dynamic route optimization, price optimization (time slotting), container asset management and real-time visibility of the collection service progress. Providing real-time access to customer and service data to allow incoming queries to be handled on-the-spot, thereby minimising call-out costs and improve customer service levels.
The AMCS Digital Engagement platform and Customer Portal provide a customer-facing, on-line self service solution minimizing the required interaction with the call centre. Managing customer-specific information including frequency of collection, service history, additional available services, complaints or queries, changes or messages and if appropriate, account and billing status including statements, invoices and on-line payment channels.
In-cab tablet device and Vehicle Technology
In-cab tablet devices with route details, driving directions and interaction with the office are supported and vehicle technology for service verification only, or in combination with RFID are available. AMCS supplies a proprietary certified weighing system for waste collection that integrates fully with the AMCS Waste management solution for pay by weight (PAYT) or recycling monitoring programs.
Related Client Cases
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Enterprise Management Solution
For companies in the industrial, construction or demolition waste management business, the challenges have never been greater. Digitalization and globalization are driving more competition and regulations and environmental considerations are changing customer's requirements.
Traditional waste management companies are required to optimize their operational efficiency and adapt more quickly on changing customer needs in order, to stay profitable. AMCS' Platform for industrial, construction and demolition waste, is an end-to-end solution that is specially designed to give you an advantage with the digitalization of your business.
Enterprise ManagementRead more
Open your eyes to greater profit and productivity with our globally acclaimed Enterprise Management (ERP) systems. We have automated hundreds of back-offices for clients around the world with our single platform approach.
Customer Relation ManagementContract & Price ManagementPlanning & Dispatch ManagementResource & Asset ManagementSub contractor managementInbound & Outbound ManagementBilling & Financial Management
Mobile WorkforceRead more
AMCS Mobile Workforce (in-cab tablet/on board computer) enables you to reduce costs, increase efficiency and helps eliminate revenue leakage in your collection operations. Giving a return on investment within three to six months.
Planning & Dispatch Management
Digital RoutingFleet and activity monitoringVehicle Technology IntegrationBin ManagementSafety monitoring
Vehicle TechnologyRead More
The next generation of fully calibrated, real-time and, robust bin management is here. Designed by our highly skilled team of engineers, on-board weighing, bin identification and waste collection has never been easier.
CAN-bus / sensor integration (Vehicle Data Hub)
Certified On-Board weighing
Lift tracking / gps matching
LF / HF / UHF RFID
Optimization IntelligenceRead more
Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.
Master Route optimization
Route optimization & planning
Agile / event driven re-optimizationOn demand Service OptimizationFixed stop route slottingResource optimizationOrder to cash optimization
Digital EngagementRead more
This new digital platform enables customers to promptly order waste collection services, and interact with waste operators online. It also provides the opportunity for waste operators to service customers through social media, digital assistants and connected devices.
Subcontractor ManagementAuction platformCustomer & partner web portalsCustomer Service automationDigital payment channels Digital data exchange (EDI)
Operational, financial and performance data is key for our customers to enable them to determine profitability of their services, operations and customers.
Data extraction toolsIndustry specific data cubesData visualization and BIRole based dashboards