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AMCS news

AMCS technology brings significant improvements to your business. A statement we prove to be true every day. Innovations, redefining the ‘Tailored to Waste’ experience with its optimised accuracy and efficiency. Stay tuned and read all about it in this news section.

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blog
AMCS Groups next-gen customer support portal enables customers to use a self-service functionality to search knowledge base articles
3Feb2021
The new AMCS customer support portal delivers a best in class support experience. This support tool will enable customers to use self-service functionality to search knowledge base articles, product documentation, view their support case metrics in real-time, and log tickets through the customer portal
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press
AMCS is the first software company in the waste management and recycling sector to obtain SOC 1 Type II accreditation
AMCS, the leading global supplier of integrated software and vehicle technology for the waste, recycling and resource industries, announced today that it has attained SOC I Type II compliance. The accreditation highlights that AMCS operates best practice controls and procedures in ensuring a customer-centric approach to operations.
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press
Ortessa becomes a frontrunner in the digitisation of waste companies
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blog
Innovative technology streamlines both back-office and mobile CRM of recycling companies
6Jan2021
All the customer and transactional information at hand and up to date is one of the key values of an innovative system that includes a CRMS and a mobile app. This much is clear from an on-demand webinar hosted by Christian Pollklesener, Head of Professional Services at the AMCS Group. In the webinar, he explains some of the many features of the AMCS CRM and the mobile app, and gives a live demo to show the services' flexibility.
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event
Virtual WASTECON Embracing Disruption
26Jan2021
28Jan2021
WASTECON will be transformed into a virtual conference January 26-28, 2021 with live events each day from 1:00 p.m. - 5:00 p.m. EST in addition to On-Demand sessions available throughout the conference.
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user case
AMCS: Championing Integrated Software and Vehicle Technology during a Pandemic
18Dec2020
At AMCS, we’re proud that we continue to support our customers, maintaining our reputation as a world leader of integrated software and vehicle technology for the environmental services and resource industries and earning the trust of our customers in our ability to deliver a best-in-class service.
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webinar
Webinar on-demand: AMCS CRM and iRecy CRM App
With AMCS’ CRM and the iRecy CRM App, we offer more efficient communication between your organisation and your customers.
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blog
How to efficiently centralise planning for waste collection routes
17Dec2020
To achieve agility and efficiency in highly demanding and dynamic planning environments is one of the benefits organisations and companies can benefit from by centralising their waste collection planning. With a state-of-the-art system in place they can handle multiple intricate visit patterns while at the same time increase efficiencies, reduce costs, driver churn, and improve customer satisfaction.
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press
AMCS: A Global Company in the Heart of Limerick
2020 marks AMCS’ second year at its global headquarters in Limerick, which saw the company create more than 100 positions in Limerick and over 337 globally since 2018. Two years on, AMCS has quickly become a hub for innovation and cutting edge technology in the mid-west of Ireland and, at a global level, the company is a world leader of integrated software and vehicle technology for the environmental services and resource industries, exemplifying the dynamic Irish software sector.
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blog
Why it is important for the waste and recycling industry to become more agile
11Dec2020
In a rapidly changing world, for the waste and recycling industry, agility is vital to thrive in times of great complexity and uncertainty. It provides companies with the instruments to adapt to changes quickly and to succeed in a dynamic and fast-moving environment.
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user case
Cascades Recovery+ gains full visibility into their operations and improves efficiencies with the AMCS Platform.
8Dec2020
Cascades Recovery+ and AMCS complete the first site deployment, moving to a single system to improve processes, reduce administration, and enhance the customer experience.
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blog
How to improve route safety and decrease driver churn
4Dec2020
How to reduce drivers churn, which in some waste collecting companies annually can lead up to 15 to 20% of the workforce? The answer lays in guided navigation which on route accompanies drivers with turn-by-turn navigation and safety warnings.
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