Pitching during a pandemic

Despite the hesitation on the leap to electric, there are myriad other technologies that the industry is more comfortably adopting.

While waste and recycling software provider AMCS has seen some hesitation among prospective customers and a drop in new sales during the COVID-19 crisis, it has received more requests for help with route redesign due to the pandemic reshuffling the ratio between residential and municipal waste versus commercial and industrial volumes, according to Lasse Jiborn, commercial director of intelligent optimization.

On the need for route optimization, Jiborn said "the need has been there all along," but many customers "haven't really sensed the urgency" until the pandemic. It's the other trends that have been developing over the years, including falling costs of connected devices, that enabled those switches to be made relatively seamlessly for customers.