3 Steps to Success with Change Management: Interview with Sharae Matteu
Success in enterprise management is easier said than done, as organizations must grapple with both the technical and human sides of change management to achieve their goals.
Drawing from her experience working across the AMCS customer base, Sharae Matteu, customer success team lead for North America, outlines a multi-step best practice for addressing technical change management:
(1) Ask what the organization wants out of technology,
(2) Accept that change will be necessary, and most importantly,
(3) Ask Again to ensure buy-in across the organization.